Terms & Conditions

1. Acceptance of Terms

By accessing or using the services provided by We Help Book ("we," "us," or "our"), including our website at wehelpbook.com and any automated calls or SMS communications, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Description of Services

We Help Book provides AI-powered phone answering, missed-call recovery, and appointment-booking automation for local service businesses. Our services may include:

• AI-assisted phone answering
• Appointment booking, rescheduling, and cancellation
• Automated missed-call SMS text-back
• Booking-link delivery by SMS
• Appointment confirmations and reminder messages
• Business-owner notifications and call summaries

3. SMS Messaging Terms

When you opt in to receive SMS communications from We Help Book, the following terms apply:

• Message types: You may receive booking confirmations, missed-call responses, appointment reminders, and service-related updates.
• Message frequency: Message frequency varies based on your interactions with our service.
• Message and data rates: Message and data rates may apply. Contact your wireless carrier for details.
• To opt out: Reply STOP to any SMS message at any time. You will receive an opt-out confirmation, and no additional messages will be sent unless you opt in again.
• For help: Reply HELP to any SMS message or contact us at [email protected].
• Carrier liability: Wireless carriers are not liable for delayed or undelivered messages.
• Supported carriers: Service is intended to work with major United States wireless carriers.

4. Opt-In and Consent

You may opt in to receive SMS communications by submitting your information through an applicable form, chat widget, booking process, or other clearly disclosed opt-in method. Consent to receive marketing SMS messages is voluntary and is not a condition of purchase.

5. Appointment and AI Service Limitations

Automated and AI-assisted services may occasionally produce errors, experience delays, or become temporarily unavailable. Customers should verify important appointment details, service availability, prices, and emergency information directly with the applicable business.

We Help Book does not guarantee that every call or message will result in a completed appointment or that third-party phone, calendar, carrier, or software services will always remain available.

6. User Responsibilities

You agree to provide accurate contact and appointment information and to notify us or the applicable service business if that information changes. You are responsible for ensuring that your device and carrier plan support phone and SMS communications.

7. Limitation of Liability

To the fullest extent permitted by law, We Help Book shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, automated calls, SMS communications, appointment-booking services, or third-party services.

8. Third-Party Services

Our services may depend on third-party providers, including telephone carriers, messaging providers, payment processors, calendar platforms, and business-management software. We are not responsible for outages, delays, policy changes, or failures caused by third-party providers.

9. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after an update constitutes acceptance of the revised terms.

10. Contact Us

If you have questions about these Terms & Conditions, please contact us:

• Website: wehelpbook.com
• Email: [email protected]