Terms & Conditions

1. Acceptance of Terms

By accessing or using the services provided by We Help Book ("we," "us," or "our"), including our website at wehelpbook.com and any automated SMS communications, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Description of Services

We Help Book provides missed-call recovery and booking automation services for solo car detailers and small mobile detailing businesses. Our services include:

• Automated missed-call SMS text-back
• Booking link delivery via SMS
• Owner notifications for missed calls and customer responses
• AI-assisted phone answering
• Follow-up SMS messaging

3. SMS Messaging Terms

When you opt in to receive SMS communications from We Help Book, the following terms apply:

• Message types: You may receive booking confirmations, missed-call alerts, appointment reminders, and service updates.
• Message frequency: Message frequency varies based on your interactions with our service.
• Message & Data Rates: Msg & Data Rates May Apply. Contact your wireless carrier for details.
• To opt out: Reply STOP to any SMS message at any time. You will receive a confirmation and no further messages will be sent.
• For help: Reply HELP to any SMS message or contact us at [email protected].
• Carrier liability: Carriers are not liable for delayed or undelivered messages.
• Supported carriers: Compatible with all major US wireless carriers.

4. Opt-In & Consent

You may opt in to receive SMS communications from We Help Book by submitting your information through the chat widget on our website at wehelpbook.com. Consent to receive SMS is voluntary and is not required to receive any service from We Help Book.

5. User Responsibilities

You agree to provide accurate contact information and to notify us promptly if your phone number changes. You are responsible for ensuring that your device and carrier plan support SMS messaging.

6. Limitation of Liability

We Help Book shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or SMS communications, including any delays or failures in message delivery caused by third-party carriers.

7. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes your acceptance of the revised terms.

8. Contact Us

If you have questions about these Terms & Conditions, please contact us:

• Website: wehelpbook.com
• Email: [email protected]